Privacy Policy

Effective Date: 10 January 2024

GrindBio ("Company," "we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, and safeguard your information when you use our website and services. By accessing or using our website and services, you agree to this Privacy Policy.

1. Information We Collect

We collect the following information from our users:

Name: To identify users and associate data with their account.
Email Address: To provide access to services, communicate results, and send newsletters.

We do not collect sensitive information, such as payment details. Payment processing is handled securely by our third-party provider, Stripe.

2. How We Use Your Information

We use the information we collect to:

Initiate and manage projects.
Deliver and visualize experimental results.
Associate results with the appropriate user account.
Send an annual newsletter (optional; users must opt in).

3. Third-Party Services

We only share user information with the following third-party service providers:

Stripe: For secure payment processing. Stripe’s Privacy Policy can be found here.

We do not sell, share, or disclose your information to any other third parties.

4. Google Analytics

We use Google Analytics to understand how users interact with our website and improve our services. Google Analytics collects aggregated, anonymized data. No personally identifiable information, such as your name or email address, is shared with Google Analytics. For more information, visit Google’s Privacy Policy.

5. Data Retention

We retain your name and email address for as long as your account remains active or as necessary to provide services. If you choose to delete your account, we will permanently delete your information from our systems within 30 days of your request.

6. Data Security

We implement industry-standard measures to protect your information, including:

Secure servers and encrypted communications.
Restricted access to user data.

Despite these measures, no method of transmission over the internet or electronic storage is completely secure. We cannot guarantee absolute security.

7. Your Rights

As a user, you have the following rights under the General Data Protection Regulation (GDPR):

Access: Request a copy of your data.
Correction: Update or correct inaccurate data.
Deletion: Request the deletion of your data.
Data Portability: Request a copy of your data in a portable format.
Withdraw Consent: Opt out of receiving newsletters or other communications.

To exercise these rights, contact us at harley@grindbio.com.

8. Cookies and Tracking

We do not use cookies or tracking technologies to collect user information.

9. Data from Minors

We do not knowingly collect data from individuals under the age of 18. If you believe that a minor has provided us with personal data, please contact us, and we will take steps to delete the information.

10. Changes to This Policy

We may update this Privacy Policy from time to time. Changes will be posted on this page with the updated Effective Date. Continued use of our services constitutes acceptance of the revised Privacy Policy.

11. Contact Us

If you have any questions or concerns about this Privacy Policy or your data, please contact us at:

Email: harley [at] grindbio [dot] com

This Privacy Policy ensures compliance with the General Data Protection Regulation (GDPR).