Terms of Service

Last updated: 10 January 2025

Terms of Service

Welcome to GrindBio!

GrindBio ("Company," "we," "our," or "us") provides cutting-edge services to optimize protein expression in various species, including E. coli and Pichia pastoris. By using our website or services, you agree to the following terms and conditions. Please read them carefully.

1. Acceptance of Terms

By accessing or using our website and services, you agree to comply with and be bound by these Terms of Service, our Privacy Policy, and any additional terms applicable to specific services. If you do not agree, please do not use our website or services.

2. Services

We provide computational and experimental services to optimize protein expression using multiple variable testing. Our services include:

Access to a user portal to request protein optimization services.
Visualization tools for experimental data analysis.
Payment processing via Stripe.

All services are subject to availability and may be modified or discontinued at our discretion.

3. Eligibility

To use our services, you must:

Be at least 18 years of age.
Provide accurate and complete information during registration.

4. User Accounts

To access our services, you must create an account and provide your name and email address. You are responsible for maintaining the confidentiality of your login credentials and for all activities that occur under your account.

5. Payment

Payments for services must be made through our third-party payment processor, Stripe. By arranging payment, you agree to Stripe’s Terms of Service and Privacy Policy. Prices and fees are subject to change, and all payments are non-refundable unless otherwise specified.

6. Data and Visualization

By using our services, you consent to the collection of your name and email to:

Deliver results from experiments.
Provide access to data visualization tools on our website.

We strive to maintain accuracy and reliability in the data provided but do not guarantee the accuracy, completeness, or utility of the results or visuals.

7. Intellectual Property

All content on our website, including text, graphics, software, and data visualizations, is the intellectual property of GrindBio. However, we grant users a broad, non-exclusive, royalty-free license to use, copy, modify, and redistribute any part of the website, including data, information, and visuals, for personal, research, or commercial purposes. No additional permissions are required.

8. User Conduct

You agree not to:

Use our services for illegal or unauthorized purposes.
Reverse-engineer or exploit our technology.
Share login credentials with unauthorized parties.

9. Limitation of Liability

To the fullest extent permitted by law:

GrindBio is not liable for any direct, indirect, incidental, or consequential damages resulting from the use or inability to use our services.
Our services are provided "as is," without warranties of any kind, either express or implied.

10. Termination

We reserve the right to suspend or terminate your account at any time, without notice, for violation of these Terms or any applicable laws.

11. Changes to Terms

We may update these Terms from time to time. Changes will be posted on this page with the updated Effective Date. Continued use of our services after any changes constitutes acceptance of the updated Terms.

12. Governing Law

These Terms are governed by the laws of the State of Maryland, without regard to its conflict of law provisions. Any disputes shall be resolved exclusively in the state or federal courts located in Maryland.

13. Contact Us

If you have any questions about these Terms, please contact us at:

harley [at] grindbio [dot] com